Privacy Policy

Effective Date: January 1, 2026

Elite Burlingame Fence ("we," "our," or "us") operates the website burlingamefence.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name, phone number, and email address submitted through our contact form
• Project details or questions you include in a form submission
• Information shared when you call or email us directly

Information Collected Automatically

• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location (city or region level)
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule estimates or appointments
• Communicate with you about your project or service request
• Improve the content, design, and performance of our website
• Understand which pages and services visitors find most useful
• Comply with legal obligations, if applicable

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Analytics

Our website uses Vercel Analytics to collect anonymized data about how visitors interact with the site. This includes page views, session duration, and general geographic information. This data is aggregated and does not identify individual visitors. We use it to understand which content is most useful and to improve our website.

4. Contact Forms

Our contact and estimate request forms are powered by Tally, a third-party form service. When you submit a form, your information is transmitted to and stored by Tally in accordance with their privacy policy. We receive your submission by email and use it only to follow up on your request. We do not share form submissions with any other third parties.

5. Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. We do not use cookies for advertising or cross-site tracking.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website features, but you can still access all content and contact us by phone or email.

6. Data Retention

We retain contact information and form submissions for as long as necessary to respond to your request and fulfill any resulting service engagement. If you ask us to delete your information, we will do so promptly, subject to any legal or business record-keeping requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of any marketing communications (we do not currently send marketing emails)

To exercise any of these rights, contact us at sales@burlingamefence.com.

8. Third-Party Links

Our website may contain links to external websites, such as local government resources or industry organizations. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: